Microsoft Certified Support Team
Megabit Networks chooses to stand out from the crowd of IT companies on the south coast. Our Microsoft Certified techs understand the IT services that small businesses need.
Getting A Hold of Us Is Never An Issue
We are first a customer service company, then an IT company. We have full time employees who are trained in IT Services, including our Client Services Coordinator who takes the calls, listens to the problems, and schedules a technician to your emergency immediately. Our employees take joy in listening to our clients, taking care of any technology related issues. Your problem is our problem.
No One-Man Show
We are a full IT Service company that takes responsibility when it comes to important information such as passwords and computer information. We provide extensive reports with detailed descriptions of the IT services we have provided for your company so that you are constantly aware of the current state of your technological infrastructure. If your company chooses to change IT service providers, our reports include the most recent data—this will make the transition to the next technician or IT company effortless. We’re confident of our service and support, we will never leave our clients in the dark. Not only that, but we have full time, fully licensed, insured, computer trained (MCSE) technicians on staff so you never have to question whether we are fit to do the work.
No Risk
We take the risk and fear out of signing up with an outsource company. Through our expansive service options, you can choose the plan that is most beneficial and affordable for your company. No long-term contracts, your company is NEVER locked in. Our technicians have to earn your business every month.
Free Help Desk
We offer Free Help Desk to eliminate the fear of calling and being billed for every second like attorneys. This service allows business owners/managers to offer flexibility, convenience, and security to their staff while knowing they have someone to help them immediately, without running up a large tab. Not only that, but this Help Desk service prevents small computer problems from becoming larger ones.
Pay What You Think Is Fair
If a company has a problem with an invoice that they have received from us, it’s our policy to ask them what they think is fair and revise the invoice accordingly. Our goal is to be life-long partners with our clients--not charge them for every minute of our time.
Overall, Megabit Networks is striving for excellence. We want our clients to be not only content with their IT company, but completely satisfied with the work that has been performed. We will go above and beyond to make sure that each of our clients are taken care of. Our clients are our priority—let us prove that we are different. Call us today at 805-201-2490 to schedule an appointment.